Privacy Policy

AmaniqAi ("we," "our," or "us") operates the AmaniqAi mobile application (the "App"), available for download on the Apple App Store and Google Play Store, along with associated services at https://amaniqai.com.

This Privacy Policy describes our practices regarding the collection, use, processing, storage, and disclosure of personal data when you use the App. We have structured this policy to strictly align with Apple's App Store Review Guidelines (Guideline 5.1.1), Google Play's User Data & Data Safety Policies, the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA/CPRA).

1. Store Data Disclosures (At-a-Glance)

For transparency with Apple App Store (Privacy Nutrition Labels) and Google Play Store (Data Safety Section), here is a summary of our data handling practices:

2. Information We Collect

a) Information You Provide Directly

• Account Information: When you register an account or sign in with Google, we collect your name, email address, password hash (for email signups), and Google profile photo (if supplied).
• User Content: Conversations, chat messages, queries, and custom prompts that you submit during your AI dialogue sessions.
• Communications: Any feedback, customer support messages, bug reports, or inquiries you send to us.

b) Information Collected Automatically

• Device & Telemetry Data: Operating system version (iOS/Android), device model, hardware specifications, preferred language, time zone, and app version.
• Usage Metrics: Features accessed, subscription quotas and remaining daily queries, response latency, and general session timestamps.
• Diagnostic & Crash Reports: Stack traces, application error logs, and performance metrics to help us quickly diagnose and resolve crashes.

c) Payment & Subscription Information

In-app payment transactions are currently not active in this version of the App. All available plan tiers and daily query allowances are managed directly within your account. When in-app purchases and paid checkouts are activated in a future release, payment transactions will be processed securely via compliant third-party payment providers (such as Stripe) in accordance with Level 1 PCI-DSS standards. AmaniqAi does not store raw credit card numbers or banking credentials.

3. How We Use Your Information

We process your personal information strictly for the following purposes:

• Account Authentication & Security: Authenticating your identity, maintaining secure active sessions, and preventing unauthorized account takeover.
• Account Tier & Quota Enforcement: Managing your plan allowances and enforcing daily query limits.
• Customer Support & Communication: Responding to your questions, sending critical service updates, security advisories, or notification of policy revisions.
• Safety, Fraud Prevention & Legal Compliance: Detecting and mitigating malicious traffic, automated abuse, DDoS attacks, or violations of our Terms of Service.

4. AI Processing & Model Privacy

• Zero Training on User Data: We do not use your private conversation logs or custom prompts to train, retrain, or improve public or foundational AI models.
• Secure API Processing: User inputs are sent securely over encrypted TLS connections to enterprise-grade AI infrastructure. Our enterprise agreements prohibit upstream inference providers from retaining your data for model training.

5. Third-Party Services & Sub-Processors

In accordance with Apple and Google developer policies, we disclose all third-party SDKs and services that receive or process user data:

• Google Sign-In (Google LLC): Facilitates fast, secure authentication. Subject to Google's Privacy Policy.
• Cloud Infrastructure & Hosting: Managed cloud hosting and encrypted database servers operating under strict ISO 27001 and SOC 2 certifications.

All third-party partners are vetted to ensure they adhere to data protection standards equal to or greater than those outlined in this Privacy Policy.

6. Device Permissions

The App requests minimal system permissions on your iOS or Android device:

• Internet Access: Required to connect to AmaniqAi servers and process AI conversational requests.

7. Data Storage & Security

We deploy robust organizational, administrative, and technical safeguards:

• Encryption in Transit: All communications between your mobile device and our backend are encrypted using Transport Layer Security (TLS 1.3 / HTTPS).
• Encryption at Rest: Account records and chat archives are stored with industry-standard AES-256 encryption.
• Access Controls: Server access is strictly restricted to authenticated personnel through multi-factor authentication (MFA) and least-privilege principles.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes set out in this Privacy Policy:

• Active Account Data: Kept while your account is open and active.
• Conversations & Chat History: Retained until deleted by you in the app or until account deletion.
• Account Tier & Quota Records: Subscription plan tier and usage records are retained while your account remains active.

9. Account & Data Deletion

In compliance with Apple App Store Guideline 5.1.1(v) and Google Play Store Data Safety Deletion Requirements, you can permanently delete your account and all associated personal data directly within the app:

1. Open the AmaniqAi app on your device.
2. Tap the Settings icon.
3. Scroll down to the Danger Zone section.
4. Tap Delete Account & Erase Data.
5. Confirm your choice on the confirmation dialog. Your account, conversations, and all personal data will be immediately and permanently erased.

10. Your Rights (GDPR & CCPA/CPRA)

Depending on your geographic location, you enjoy legal rights regarding your personal information:

• Right to Access / Know: The right to obtain confirmation and a copy of personal information we maintain about you.
• Right to Rectification: The right to amend inaccurate or incomplete personal information.
• Right to Erasure ("Right to be Forgotten"): The right to request the complete deletion of your data.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Restrict or Object to Processing: The right to limit or oppose certain data processing activities.
• Non-Discrimination: We will never discriminate against you, deny services, or charge different prices for exercising your statutory privacy rights.

To exercise any of these rights, contact us at info@amaniqai.com. We will respond within 30 days.

11. Children's Privacy

AmaniqAi is not directed toward children under 13 years of age (or under 16 in the European Economic Area / UK), and we do not knowingly collect personal data from minors. If you discover that a child has provided us with personal data without parental consent, please email us immediately at info@amaniqai.com, and we will promptly erase the data from our records.

12. International Data Transfers

Your data may be processed on servers located outside of your state, province, or country where data protection laws may differ. When transferring data internationally, we implement Standard Contractual Clauses (SCCs) or rely on adequacy decisions to ensure an equivalent degree of protection.

13. Changes to This Policy

We may occasionally update this Privacy Policy to reflect app enhancements, technical changes, or evolving store regulations. When material modifications occur, we will update the "Last Updated" date at the top of this document and notify you through an in-app banner or email notification where required by law.

14. Contact Us & Support

If you have questions, feedback, or privacy concerns regarding this Privacy Policy or our security practices, please reach out to us:

• Legal & Privacy Team: AmaniqAi
• Email: info@amaniqai.com
• Official Website: https://amaniqai.com
• App Portal: https://app.amaniqai.com